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Account Services › Outage Reporting › Texting Sign-up Tutorial
QUICK LINKS:
Outage Texting Terms of ServiceTexting Sign-up Tutorial

Texting Sign-up Tutorial

  1. Member clicks the signup link on your website – Basic signup ads will be available for your use (Blue, Green and Black)

    Image of link to click

  2. Member fills out login information on the signup site.

    Image of login page

  3. Member will need to agree to Terms Of Service

    Image of the Terms of Service

  4. Primary Account Phone will be entered

    Image of Account Cellphone question

  5. A Verification Code will be sent to the account holder’s phone number.

    Image of the verification code
  6. Enter the verification code to confirm your account

    Image of entering verification code

  7. Phone number is now set up! A welcome message will be sent to the user’s phone.

    Image of welcome message

  8. Members will now see their account setup screen

    Image of Account Setup screen

  9. Users will then need to associate keywords with their Service Locations such as “Home” or “Barn”

    Image of Service Address

  10. Users can now report outages via text!

    Image of successfully reported outage text

Contact

Corning Office

3111 Hwy 67
Corning, AR 72422

TEL: 870.857.3521
FAX: 870.857.3523

 

Pocahontas Office

2302 Old County Road
Pocahontas, AR 72455

TEL: 870.892.5251
FAX: 870.892.1090

 

Rector Office

2650 Hwy 49
Rector, AR 72461

TEL: 870.522.3201
FAX: 870.522.3826

 

TOLL FREE: 800.521.2450

Email Billing Dept
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