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Account Services › Outage Reporting
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Outage Reporting

Report a current outage at 800-521-2450.

Live Outage Map

Outage Reporting Via Text

You can now report power outages via text messaging. It’s another innovation we are proud to introduce to add convenience to your experience!

Before using this easy new service, you will need to complete a short registration process and make sure your current cell phone number is on file at Clay County Electric Cooperative, Corp. If you have not previously provided your cell phone number or it has changed, please contact us at 800-521-2450.

Once you complete the registration process, you will receive a text with an account verification code. Enter the verification code in the applicable web page field, click Submit and you will receive a second text message confirming completion of the process. If your cell phone number is not on file, you will be notified to contact us to provide the number.

After signing up, you will be directed to a screen listing the account number(s) associated with your cell phone number. This screen also provides the number to which outages should be texted. Be sure to add this number to your cell phone contacts so it will be readily available when needed! If you have multiple accounts with Clay County Electric, you will be able to set up key word indicators for each account (i.e., home, well, cabin, garage, barn, etc.) for more specific outage reporting. Once you complete these steps and click Submit, you are ready to text your next power outage to us.

Texting an Outage

 

Outage Texting TOS

 

Contact

Corning Office

3111 Hwy 67
Corning, AR 72422

TEL: 870.857.3521
FAX: 870.857.3523

 

Pocahontas Office

2302 Old County Road
Pocahontas, AR 72455

TEL: 870.892.5251
FAX: 870.892.1090

 

Rector Office

2650 Hwy 49
Rector, AR 72461

TEL: 870.522.3201
FAX: 870.522.3826

 

TOLL FREE: 800.521.2450

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