You can now report power outages via text messaging. It’s another innovation we are proud to introduce to add convenience to your experience!
Before using this easy new service, you will need to complete a short registration process and make sure your current cell phone number is on file at Clay County Electric Cooperative, Corp. If you have not previously provided your cell phone number or it has changed, please contact us at 800-521-2450.
Once you complete the registration process, you will receive a text with an account verification code. Enter the verification code in the applicable web page field, click Submit and you will receive a second text message confirming completion of the process. If your cell phone number is not on file, you will be notified to contact us to provide the number.
After signing up, you will be directed to a screen listing the account number(s) associated with your cell phone number. This screen also provides the number to which outages should be texted. Be sure to add this number to your cell phone contacts so it will be readily available when needed! If you have multiple accounts with Clay County Electric, you will be able to set up key word indicators for each account (i.e., home, well, cabin, garage, barn, etc.) for more specific outage reporting. Once you complete these steps and click Submit, you are ready to text your next power outage to us.