When applying for electric service, a membership fee and a connect fee are required. The membership fee establishes you as a member/owner of Clay County Electric Cooperative Corporation. Once the request is made and fees have been paid, the Arkansas Public Service Commission allows up to 5 working days for service to be connected.
In addition, a security deposit may be charged. Our standard deposit can be paid in two equal installments; 1/2 payment upon application and the remaining balance on your first month's bill. After you have completed 12 consecutive months of payment without any late payments, the deposit will be refunded to you in the form of a credit on your bill.
Deposits may be waived by providing one of the following items:
- A letter of credit from your previous electric utility stating that your account had no more than two delinquent notices in the past twelve months. If you would like to send a letter of credit to us, click here for contact information.
- A present member of Clay County Electric can guarantee payment of your account. The third party must be a current member and have received service for at least one year from Clay County Electric with a good credit standing. A Third Party Guarantee form, which is available at each of our office locations, must be signed by the third party.
- By having received electric service from Clay County Electric for the previous twelve months and be in good standing with Clay County Electric.
Additional deposits may be applied to your account if there are two late payments in a row OR if there are three late payments within the previous 12-month period. As stated by the Arkansas Public Service Commission, the amount of additional deposit allowed on that account is equal to the total of the two highest bills over the previous 12-month period.
If you need electric service for a residence or business under construction, it may be necessary for our field personnel to meet with you at the service location to determine the proper facilities needed to provide electric service. Please call either of our offices to initiate that service.
For more information on new electric service, please contact your local Clay County Electric Cooperative Corporation office or click hereto e-mail your question.
Thank you for allowing us to serve your energy needs.