Terms of Service - Connect

Clay County Connect offers VOIP phone service with or without purchasing an internet plan. Qualified Clay County Connect customers may receive a Lifeline discount on VOIP services. Credit will be applied to the customer’s account on a monthly basis as long as the Lifeline program considers the customer eligible. VOIP service minutes are unlimited. International calls are available for a per minute fee; please contact our office for each country’s rate. Call waiting, 3-way calling, voicemail and long-distance calling are available with no additional charges. Additional fees apply for additional products and services, such as back-up battery and additional phone lines. Please refer to the Residential Phone page for more details about VOIP services. https://www.claycountyelectric.com/for-home/residential-phone/

Questions about the Terms of Service should be sent to us by email.

You can review the most current version of the Terms of Service at any time on find this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law’s provisions.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Thank you for selecting Clay County Connect. If you are not entirely satisfied with your service, we are here to help. We handle all refunds on a case-by-case basis. If you signed a 24-month contract upon installation and cancel before the 24-month period is up, an early termination fee will apply. The early termination fee will not exceed the remainder of the 24-months of service multiplied by the minimum level of service agreed upon in your contract. If you paid for the initial installation and did not sign a contract, you may cancel your service without an early termination fee but, your refund will be prorated based upon the days of service. Contact us if you have any questions about our refund or cancellation policy at: (870) 202-1990.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or Clay County Connect. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or Clay County Connect suspects that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Contact Us If you have any questions on about your service or products, contact us at:

• (870) 202-1990
• Email

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

You agree to indemnify, defend and hold harmless Clay County Connect and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Clay County Connect, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.