A worker looking an utility pole

Generlink

What is GenerLok™?

GenerLok™ is a unique fitted connector, exclusively available for GenerLink™. GenerLok allows you to plug your generator directly into GenerLink without needing a separate interconnection box. GenerLok easily connects to GenerLink and locks the power cord safely in place when GenerLink is being used.

What is a power cord?

A power cord consists of a standard GenerLok™ connector that will attach to GenerLink™, a four-wire, 10 gauge, heavy duty, outdoor rated, water-resistant wire and an appropriate NEMA connector for your generator. Your generator may have a 20-amp or 30-amp, 120/240-volt output that will require a 20-amp or 30-amp NEMA connector. The length of the power cord should be as close to the actual measured distance from the meter to the generator as possible in order to maintain your generator’s power quality.

Can I use GenerLink™ during inclement weather?

GenerLink™ is completely sealed inside the meter socket and does not represent a hazard. However, generators should not be operated during rain or snow unless they are protected from the elements. Please consult your generator manufacturer, distributor and/or owner’s manual for instructions on the safe operation of your generator.

Why can’t I run my whole house from a portable generator?

The appliances in the average home consume relatively low amounts of electricity to operate once they are started. However, many of them require a significant amount of electricity to start up the appliances. Please review the appliance guide to determine the start-up wattage required for individual appliances.

What happens if I want GenerLink™ removed from my home?

To remove, replace, or repair your GenerLink™, you must contact Clay County Electric Cooperative Corporation (CCECC). Only CCECC technicians have access to GenerLink. Do not, under any conditions, attempt to remove and/or repair GenerLink yourself.

Where should the generator be placed?

Remember, generator exhaust gases contain deadly carbon monoxide. The generator should never be operated inside; this includes basements, crawl spaces, and/or attached garages. Please consult your generator owner’s manual for complete instructions on the safe location for and operation of your generator.

What happens if the generator gets overloaded?

Your generator should have a circuit breaker that will activate in the event of an overload. If it does not have this feature, it is not suitable for use with GenerLink™. If the generator’s circuit breaker trips, turn off all the household circuit breakers in your breaker panel, reset the circuit breaker on the generator, and restart the generator. Please refer to your generator owner’s manual for complete instructions on the safe operation of your generator.

Does my utility meter continue to run when using GenerLink™ with my generator?

There are 3 indicator lights on GenerLink™, 1 green, 1 yellow, and 1 red.

  • When the green light is illuminated, this represents a normal condition where utility power is present. When your utility has restored power you can de-energize and disconnect your generator from GenerLink.
  • When the yellow light is illuminated, this indicates that the household load is greater than 30 amps. It is normal for the yellow status light to be illuminated while utility power is present. The load must be reduced by turning off circuit breakers before the GenerLink unit can be operated with a generator.
  • If the red light is illuminated at any time or in conjunction with the green light, there is a potential problem and you should have the unit serviced immediately. (Refer to the Terms and Conditions for service instructions)
Is there any potential for damage to my appliances?

Your generator continues to power your home until you turn it off. Once you turn off your generator, GenerLink™ will automatically switch your home back to utility power. GenerLink has a built-in safety feature that prevents back feeding the generator’s power into the utility lines, eliminating hazardous conditions for you and for utility service personnel.