Disclosure to Third Parties

Clay County Connect does not share customer information (e.g. a customer’s broadband usage data and information that can reasonably be used to identify an individual) with a third party, except at the customer’s request, with the customer’s consent or as described below.
Information may be disclosed to affiliates or contractors hired by Clay County Connect to assist in carrying out operations, such as service, maintenance, billing and management functions including legal, audit and collection services. Information may also be shared with other broadband suppliers under shared service agreements or to meet operational requirements. Information will only be disclosed to such persons to the extent necessary to render the services, and only to those who agree to maintain the confidentiality and security of the information.
Clay County Connect may disclose to and share information with commercial and consumer credit reporting agencies for credit-related activities (e.g., the reporting of bad debts).
Aggregated information may be disclosed to third parties where necessary or beneficial for Clay County Connect’s operations (for example, to improve efficiency and overall customer service).
Information may be disclosed when authorized or required by law, including a response to a search warrant, subpoena or court or law enforcement order. For example, Clay County Connect may use and disclose records for investigations into customer misconduct or for law enforcement investigations related to its business. Disclosures may also be made when appropriate to protect Clay County Connect’s legal rights or in situations involving an imminent threat to life or property. Clay County Connect will take reasonable steps to limit the scope and consequences of any of these disclosures.
Information may be shared with affiliates and partners of Clay County Connect to communicate with customers, to promote services or to communicate information of interest to customers. Nevertheless, Clay County Connect does not sell, rent, loan, exchange or otherwise release customer information to non-affiliated third parties or partners for their marketing purposes, without a customer’s prior consent.
Clay County Connect may make information regarding third party products and services available to customers through its website.
Clay County Connect may partner with another party to provide specific services or goods. When the user signs up for these services or goods, we will share names, or other contact information that is necessary for the third party to provide these services or goods. These parties are not allowed to use personally identifiable information except for the purpose of providing these services or goods.