DMCA Policy

Clay County Connect is committed to respecting intellectual property rights and complying with the Digital Millennium Copyright Act (DMCA). This policy outlines the procedures for addressing copyright infringement allegations, providing a mechanism for copyright owners to report such claims, and establishing measures to address repeat infringers. Therefore, our customers and users may not store any material or content, or access, share or distribute any material or content using Clay County Connect internet services, in any manner that constitutes an infringement of third-party copyright rights. Copyright infringement takes a variety of forms, but frequently consists of the unauthorized copying or sharing of files containing music, movies, television shows or computer games. Please note that as an account holder, you are responsible for all use and misuse of the internet service, including copyright infringement claims even if such misuse was done by a guest in your home.

Copyright Infringement Notification:

If you believe that your copyrighted work has been infringed upon by Clay County Connect subscribers or on Clay County Connect offerings, please provide the following information in a written notification sent to our designated agent:

  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity.
  • Sufficient information to enable Clay County Connect to locate the material.
    Your contact information, including your address, telephone number, and email address.
  • A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

Designated Agent Contact Information:

ATTN: DMCA Agent- Clay County Connect
3111 Highway 67
Corning, AR 72422
Phone: (870) 202-1990
Email: abuse@claycountyconnect.com

Actions in Response to Infringement Notices:

Upon receipt of a valid DMCA infringement notification, Clay County Connect will promptly investigate the claim and take appropriate actions, which may include the removal or disabling of access to the allegedly infringing material.

Repeat Infringer Policy:

Clay County Connect maintains an Infringement Notice Policy (Listed below) to address repeat infringers. If a user is identified as a repeat infringer of third-party copyright rights, Clay County Connect may take various actions, including issuing alerts, requiring specific actions by users, suspending services, applying interim measures, or, when necessary, terminating the offering and related services.

Clay County Connect Infringement Notice Policy:

Upon receiving notice from content holder(s), Account Holder will receive 3 notices prior to service being terminated. Each occurrence will escalate to the next level. A customer must go without receiving a notice for 3 years before occurrences will be removed from the account.

  • First Notice – Warning Letter
  • Second Notice – Letter sent and the account holder must return documentation saying they received the notice. This documentation must be returned within 14 days of the date of the letter to avoid suspension of service and applicable reconnect fees.
  • Third Notice – Letter sent and account holder must return documentation outlining steps taken to prevent further copyright infringement within 14 days of the date of the letter to avoid suspension of service and applicable reconnect fees.
  • Fourth Notice – Termination of service for at least 1 year.

User Notification:

Users may receive notifications or alerts if their account is associated with acts of alleged copyright infringement. Clay County Connect will strive to keep users informed throughout the resolution process.

Reservation of Rights:

Clay County Connect reserves the right to terminate its offerings at any time, with or without notice, for any user believed, at Clay County Connect’s sole discretion, to be infringing upon copyright or other intellectual property rights.

Contact Information:

For questions or concerns regarding this DMCA Policy, please contact our DMCA Agent using the contact information provided above.

Updates to the Policy:

Clay County Connect reserves the right to update this DMCA Policy as needed. Users are encouraged to review this policy periodically for any changes.